- Maintenance
Full Maintenance System
- +81-120-189-114
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Many field engineers are enrolled. (The largest number in the industry.)
Two call centers, are set up at Viswill and Daiichi Mecha-Tech.
Maintenance Period
The maintenance period after delivery for each product is as follows.
・Pharmaceutical Visual Inspection System : 10 years
・CCVIS/RUVIS series : 8years
Even after the maintenance period has expired,
we keep certain components in stock,※2so they can be lent when needed.
Component Loans
We keep as many as possible, if the system many because unusable. Should such a situation occur, we can lend them until repair can be done.
If you contact us at the Customer Support Center by 2 P.M.(J.S.T.),
we'll dispatch the lending components the same day.